1-800-366-5374 
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Celebrating 35 years of service to our Customers!

Where are you located?

Kyana Packaging & Industrial Supply is located at 11003 Decimal Drive, Louisville, KY 40299-2419.

What is your telephone number?

Telephone: (502) 992-3333 or toll free at (800) 366-5374

What is your FAX number?

Fax: (502) 992-3342

How do I get to your Louisville, KY facility?

Take I-64 to Exit 17, heading south onto Blankenbaker Road. Turn right at the first light onto Bluegrass Parkway. Turn left after about ¼ of a mile onto Decimal Drive. We are at the end on the right.

LTL shipments are at Dock Door #2. Receiving is Doors # 7-11.

What are your hours?

Kyana Packaging & Industrial Supply is open Monday through Friday from 7:30 AM till 5:00 PM Eastern time. Receiving is open Monday through Friday from 7:30 AM till 4:30 PM Eastern time. During the summer months, Kentucky is on Daylight Savings time.

If I don’t know exactly what I need, who will help me solve the particulars of my application?

Kyana Packaging & Industrial Supply has an extensively trained sales force whose primary responsibility is assisting our industrial and manufacturing customers solve their specialty tape, adhesive, or packaging and shipping problems. They would appreciate the opportunity to call on industrial users, engineers, purchasing agents or anyone who could utilize their years of experience to solve problems or improve systems.

What lines of products do you represent?

Kyana Packaging & Industrial Supply represents a wide range of packaging and shipping products and we specialize in specialty bonding solutions. Please visit our Vendor Page for more information.

How will my order arrive?

For manufacturing facilities or industrial customers, Kyana Packaging & Industrial Supply delivers on it’s own trucks (for a nominal fee) throughout Louisville, KY; New Albany, Jeffersonville and Clarksville, IN on a daily basis. Kyana Packaging & Industrial Supply also delivers to Central KY (Frankfort, Lexington, Richmond, etc.) on Tuesdays; South of Louisville (Bowling Green, Glasgow, etc.) on Wednesdays and Southern IN (Paoli, Pekin, Salem, Seymour, Scottsburg, etc.) on Thursdays. Delivery to other locations within KY & IN is on an as needed basis. Kyana Packaging & Industrial Supply also ships via package services, our primary carrier being United Parcel Service (UPS) with Federal Express (FedEx) available at customer request. Common Carrier truck delivery is available at customer request or when it is a less expensive option than a package service.
Delivery for residential customers will be via UPS or FedEx at customer request.
Other local rapid delivery services are available if you need a product within hours.

Fuel Surcharge Policy

Kyana Packaging & Industrial Supply fuel surcharges are indexed to the On-Highway Diesel Fuel Prices, as reported by the U.S. Department of Energy and published on its website. Kyana will use the average monthly fuel price for the previous month to calculate our fuel surcharge for the current month. The fuel surcharge is added as a percentage of the delivery charge for Kyana truck deliveries. The below table illustrates the surcharge:

If Diesel Fuel Is		Fuel Surcharge
At least:	But less than:	Rate
$2.50	$3.00	5% of Kyana’s Standard delivery charge
$3.00	$3.50	10%
$3.50	$4.00	15%
$4.00	$4.50	20%

Can I drop by and pick my items up?

Will calls are accepted during normal business hours. While Kyana Packaging & Industrial Supply does not have a formal show room, our customer service representatives would be happy to walk you through our warehouse to assist you in solving your packaging, shipping, specialty tape or adhesive needs.

What are your terms?

Credit terms may be extended to industrial customers who chose to open an account with Kyana Packaging & Industrial Supply. Otherwise we accept VISA, MasterCard or American Express, checks or cash. Shipments may also be pre-paid via check or Electronic Transfer or orders may be sent COD.