KYana Privacy Policy

Last modified: October 06, 2025

Who We Are and Scope

Kyana Packaging Solutions ("Kyana," "we," "us") provides packaging products, equipment, and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our websites (including www.kyanaind.com), portals, and other services that link to this notice (collectively, the "Services"). This notice does not cover information processed solely on behalf of business customers under separate agreements.

Personal Information We Collect

We may collect the following categories of personal information (examples are illustrative):

Identifiers (e.g., name, business email, phone, postal address, account IDs)
Commercial information (e.g., products viewed or purchased, account history)
Internet/Network activity (e.g., IP address, cookie IDs, device and browser type, pages viewed, referring/exit pages, timestamps)
Geolocation data (approximate; precise location only if you permit it)
Professional information (e.g., employer, role, department)
Inferences drawn from the above (e.g., preferences or product interests)
Sensitive Personal Information ("SPI") only if necessary and with appropriate notice/consent (e.g., precise geolocation, certain identifiers used for authentication). We do not intentionally collect biometric identifiers through the public website.

Sources of Personal Information

Directly from you (web forms, account creation, orders, support, events)
Automatically via cookies and similar technologies when you use the Services
From your employer or colleagues if they list you as a contact
From service providers and partners that support our operations (e.g., analytics, advertising, logistics) and from publicly available sources

How We Use Personal Information

We use personal information to:

Provide, secure, troubleshoot, and improve the Services
Fulfill orders, deliver products/services, and provide customer support
Communicate with you about accounts, transactions, safety notices, and updates
Personalize content and measure site performance and campaigns
Detect, prevent, and investigate fraud, security, and abuse
Comply with law, defend legal claims, and enforce agreements

Cookies, Analytics, and Advertising; Your Choices

We use cookies and similar technologies for essential functions, analytics, and (where applicable) advertising. You can manage preferences any time in the **Cookie Settings** link in our site footer. If your browser or device is set to send a recognized **Global Privacy Control (GPC)** or other universal opt‑out signal, we will treat it as a request to opt out of the sale or sharing of personal information and targeted advertising for that browser or device. You may also opt out via our **Do Not Sell or Share My Personal Information** link.

Disclosures of Personal Information

We disclose personal information to:

Service providers/"processors" that act on our instructions (e.g., hosting, IT, analytics, customer support, payment processing, logistics)
Business partners in connection with jointly offered products/services
Law enforcement, regulators, and others when required by law or to protect rights, safety, or property
Successors in the event of a merger, acquisition, or asset transfer

"Sale" or "Share" for Targeted Advertising: We do not sell personal information for money. We may disclose limited identifiers and internet activity to advertising/analytics partners that could be considered a "share" for cross‑context behavioral advertising under certain state laws. You can opt out at any time using the links described in Section 11 and via GPC signals.

Data Minimization and Retention

We collect only what is reasonably necessary for the purposes described above, and we retain personal information no longer than needed for those purposes or to meet legal, tax, accounting, or security requirements. Typical retention ranges: web analytics up to 13 months; account/order records up to 7 years; support communications up to 3 years after closure. We apply documented criteria to determine specific periods and delete or de‑identify data when no longer needed.

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, secure configurations, vulnerability management, workforce training, and incident response processes. No method of transmission or storage is 100% secure.

Children and Teen Information

The Website and Platform are not intended for minors under 18 years of age. We do not knowingly collect Our Services are not directed to children under 13, and we do not knowingly collect their personal information without verifiable parental consent. We apply heightened protections for minors, including avoiding targeted advertising to users we know are under 18.

International Data Transfers

It is our policy to post any changes we make to our Policy on this page, with a notice that the Policy has been If personal information is transferred across borders, we use appropriate safeguards permitted by law (e.g., standard contractual clauses) to protect that information.

Your Privacy Rights and Choices (U.S. Residents)

Depending on your state, you may have the right to:

Access/know and obtain a portable copy of your personal information
Correct inaccuracies
Delete personal information
Opt out of sale or sharing of personal information and targeted advertising
Limit the use/disclosure of Sensitive Personal Information
Appeal our decision if we deny your request

How to submit a request: email privacy@kyanaind.com, or call (800) 366-5374. We will verify your identity and respond within the time required by law. You may use an authorized agent to submit a request (we may require proof of authorization and identity). We will not discriminate against you for exercising your rights.

Do Not Sell or Share: You can submit an opt‑out via your browser’s GPC setting. Opt‑outs are browser/device specific unless you are signed in or we otherwise associate the request with your account.

State-Specific Notices

California (CCPA/CPRA): You have the rights described above, including the right to opt out of selling/sharing and to limit certain SPI uses. Our disclosures of categories of information, purposes, and recipients are described in Sections 2, 4, and 6.
Colorado/Connecticut/Virginia and similar laws: You have rights to access, correct, delete, portability, and to opt out of targeted advertising/sale/profiling in furtherance of decisions producing legal or similarly significant effects. We recognize universal opt‑out signals where required.

Changes to This Policy

We may update this Policy to reflect changes in our practices or the law. The date at the top indicates the latest revision. Material changes will be posted on this page and, when appropriate, notified to you by other means.

Contact Information

If you have any questions or comments about this Policy or our privacy practices, please contact us at:

Email: privacy@kyanaind.com (preferred) or webmaster@kyanaind.com
Phone: (800) 366-5374
Mail: Kyana Packaging Solutions, 2501 Ampere Drive, Louisville, KY 40299